
Director of Product at SupplyHouse.com
Remote, Remote, United StatesFull-timeRemoteProductPosted 20 days ago
Apply with PipelineAbout the Role
<p><strong><span data-contrast="auto">Real people. Real service.</span></strong></p>
<p><span data-contrast="auto">At </span><a href="https://www.supplyhouse.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">SupplyHouse.com</span></span></a><span data-contrast="auto">, we value every individual team member and cultivate a community where people come first. Led by our core values of </span><strong><span data-contrast="auto">G</span></strong><span data-contrast="auto">enerosity, </span><strong><span data-contrast="auto">R</span></strong><span data-contrast="auto">espect, </span><strong><span data-contrast="auto">I</span></strong><span data-contrast="auto">nnovation, </span><strong><span data-contrast="auto">T</span></strong><span data-contrast="auto">eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.</span></p>
<p><span data-contrast="auto"><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/uInKvloCKd8?si=5rTgd7Pbm8_s3jhG" width="560" height="314"></iframe></span></p>
<p><span data-contrast="auto">We are looking for a <strong>Director of Product</strong></span><span data-contrast="auto"> to </span><span data-contrast="none">own our product operating model end to end: the practice of product management, the delivery engine that gets work shipped, and the annual roadmap that connects both to company strategy. Reporting into our COO, this individual will lead a team of Product Managers embedded in cross-functional pods and hold those pods accountable for measurable customer and business outcomes. The Director of Product </span><span data-contrast="none">will work in close partnership with the VP of IT, Senior Manager of UX, Director of Enterprise AI Adoption, and business leaders to connect customer needs, business priorities, technical strategy, and execution. If you’re passionate about building high-performing product organizations, enjoy turning strategy into action, and are excited to lead cross-functional teams in delivering product experiences that are strategically sound, technically feasible, thoughtfully designed, and impactful for customers and the business, we want to hear from you!</span></p>
<p><span data-contrast="auto">This </span><strong><span data-contrast="auto">remote</span></strong><span data-contrast="auto"> position is open to individuals who live in, or are open to relocating to, the following states: </span><em><span data-contrast="auto">Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.</span></em></p>
<p><span data-contrast="auto">This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.</span></p>
<p><strong><span data-contrast="auto">Role Type: </span></strong><span data-contrast="auto">Full-Time, Exempt</span></p>
<p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">Remote</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p>
<p><strong><span data-contrast="auto">Schedule: </span></strong><span data-contrast="auto">Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p>
<p><strong><span data-contrast="auto">Base Salary: </span></strong><span data-contrast="auto">The expected starting salary for the position is <strong>$</strong></span><strong>193,389 to <span data-contrast="auto">$</span>276,270</strong><span data-contrast="auto"> within a full position range of $193,389 to $</span>359,151<span data-contrast="auto"> annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint.</span></p>
<p><strong><span data-contrast="none">What you will own:</span></strong></p>
<ul>
<li><strong><span data-contrast="none">Accountability across the pod structure</span></strong><span data-ccp-props="{"134245418":true,"201341983":0,"335559738":200,"335559739":60,"335559740":300}"> </span>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Pod ownership.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Own outcome accountability for every product pod, ensuring each has a clear mission, a primary success metric, and explicit guardrail metrics.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Decision rights and shared accountability.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Establish clear decision rights across Product, UX, and Engineering. Product leads customer problem definition, business outcomes, prioritization, and roadmap decisions; UX leads research and experience design; Engineering leads technical architecture and implementation. Hold each trio jointly accountable for delivering measurable outcomes, with unresolved tradeoffs escalated and decided quickly.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Cross-pod seams.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Resolve cross-pod dependencies, sequencing conflicts, and platform-versus-feature tradeoffs before they become delivery risk.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Operating cadence.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Define and </span><span data-ccp-parastyle="List Bullet">maintain</span><span data-ccp-parastyle="List Bullet"> the standards that make pods legible to leadership: how bets are written, how success is defined up front, how results get reported, and what happens when </span><span data-ccp-parastyle="List Bullet">we need to pivot.</span></span></li>
</ul>
</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Leading and developing product managers</span></strong>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">People</span><span data-ccp-parastyle="List Bullet"> leadership.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Directly manage and coach a team of product managers</span> <span data-ccp-parastyle="List Bullet">with clear leveling expectations and honest, specific feedback.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Craft development.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Build Product Management craft across discovery and delivery: opportunity framing, jobs-to-be-done and customer problem definition, hypothesis writing, experiment design, and evidence-based prioritization.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Hiring.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Recruit, onboard, and </span><span data-ccp-parastyle="List Bullet">retain</span><span data-ccp-parastyle="List Bullet"> strong product talent. Own the hiring bar and the interview loop for the function.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Influence without authority.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Coach Product Managers to lead through influence across Merchandising, Marketing, Operations, Customer Service, and Engineering without relying on formal authority.</span></span></li>
</ul>
</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Managing to outcomes, not outputs</span></strong>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Outcome definition.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Translate company strategy into a product strategy with a north star metric and a supporting metric tree, so every pod can trace its work to a business result.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Measurement.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Replace feature-count reporting with outcome reporting: leading and lagging indicators, target versus actual, and a clear read on what we learned.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Continuous discovery.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Partner with the Director of Customer Experience to </span><span data-ccp-parastyle="List Bullet">establish</span><span data-ccp-parastyle="List Bullet"> a consistent customer research and usability practice across product teams, </span><span data-ccp-parastyle="List Bullet">validate</span><span data-ccp-parastyle="List Bullet"> bets before they consume significant engineering capacity, and stop or pivot work that is not moving the intended metric.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Evidence-based prioritization.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Ensure prioritization reflects qualitative customer insight, behavioral data, business performance, and operational feedback rather than stakeholder preference alone.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Customer proximity.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Build direct exposure to professional tradespeople and internal users into the product management operating model.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Portfolio balance.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Manage capacity as a portfolio of bets across core growth, platform health, and exploratory work, and be able to defend that allocation to the executive team.</span></span></li>
</ul>
</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Roadmap ownership</span></strong>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Annual roadmap.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Build and publish the annual product roadmap, then </span><span data-ccp-parastyle="List Bullet">maintain</span><span data-ccp-parastyle="List Bullet"> it as a living now / next / later view rather than a fixed feature calendar with dates attached to everything.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Quarterly planning.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Run the quarterly planning process: OKR setting, bet </span><span data-ccp-parastyle="List Bullet">selection</span><span data-ccp-parastyle="List Bullet">, capacity modeling, and tradeoff decisions with clear rationale.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Executive alignment.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Keep the roadmap credible with senior leadership and the board through clear, unhedged communication about what is committed, what is a bet, and what changed.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Backlog health.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Maintain a rigorously prioritized backlog with a real definition of ready and definition of done, so pods are never blocked on ambiguity.</span></span></li>
</ul>
</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Project management and delivery</span></strong>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Integrated planning.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Ensure significant initiatives have clear scope, milestones, owners, dependencies, resource assumptions, risks, decision points, and launch criteria.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Risk management.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Establish a consistent process for </span><span data-ccp-parastyle="List Bullet">identifying</span><span data-ccp-parastyle="List Bullet">, escalating, and resolving delivery risks before they affect committed outcomes or timelines.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Delivery accountability.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Hold product managers accountable for </span><span data-ccp-parastyle="List Bullet">maintaining</span><span data-ccp-parastyle="List Bullet"> clear plans, decisions, status reporting, and stakeholder alignment from discovery through post-launch evaluation.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Cross-functional execution.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Coordinate dependencies across Product, IT, UX, AI Enterprise Enablement, Marketing, Merchandising, Operations, Customer Service, and other impacted teams.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Commitment discipline.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Differentiate committed work from discovery, experiments, and potential future </span><span data-ccp-parastyle="List Bullet">investments</span><span data-ccp-parastyle="List Bullet"> so leadership has </span><span data-ccp-parastyle="List Bullet">an accurate</span><span data-ccp-parastyle="List Bullet"> view of delivery confidence.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Change management and adoption.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Ensure significant product launches include stakeholder communication, training, operational readiness, adoption planning, and feedback mechanisms. Hold product teams accountable for sustained adoption and value realization, not only technical release.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Post-launch accountability.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Require adoption, performance, customer feedback, operational impact, and lessons learned to be reviewed after launch.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Delivery health.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Measure and improve </span><span data-ccp-parastyle="List Bullet">delivery</span><span data-ccp-parastyle="List Bullet"> health through indicators such as cycle time, throughput, and predictability.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Process</span><span data-ccp-parastyle="List Bullet"> stewardship.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Improve the tools and operating rhythms that make delivery visible, while removing </span><span data-ccp-parastyle="List Bullet">process</span><span data-ccp-parastyle="List Bullet"> that </span><span data-ccp-parastyle="List Bullet">does</span><span data-ccp-parastyle="List Bullet"> not improve decisions, accountability, or execution.</span></span></li>
</ul>
</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Technical product leadership</span></strong>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Partner with the VP of IT and engineering leaders to align the product roadmap with technical strategy, architecture, capacity, security, reliability, scalability, and platform health.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Ensure product managers can translate business and customer needs into requirements that account for system dependencies, integrations, data flows, APIs, and nonfunctional requirements.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Evaluate build, buy, and partner options using customer value, business impact, technical feasibility, implementation risk, total cost, and long-term maintainability.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Balance customer-facing enhancements with platform modernization, technical debt reduction, system reliability, and foundational capabilities.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Ensure technical constraints and dependencies are surfaced early enough to inform prioritization, sequencing, and executive decisions.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Establish strong partnership between product managers and technical leads without expecting product managers to dictate engineering solutions.</span></li>
</ul>
</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">AI-enabled product strategy</span></strong>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Partner closely with the Director of AI Enterprise Enablement to </span><span data-ccp-parastyle="List Bullet">identify</span><span data-ccp-parastyle="List Bullet">, evaluate, and prioritize AI opportunities across customer-facing products and internal workflows.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Translate validated AI opportunities into product roadmaps with clear users, business outcomes, success measures, data requirements, and adoption plans.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Ensure AI-enabled product decisions </span><span data-ccp-parastyle="List Bullet">consider</span><span data-ccp-parastyle="List Bullet"> usability, data quality, security, responsible-use expectations, technical feasibility, and ongoing performance.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Distinguish between experimentation and scalable production capabilities, with clear criteria for piloting, measuring, expanding, or </span><span data-ccp-parastyle="List Bullet">discontinuing</span><span data-ccp-parastyle="List Bullet"> AI solutions.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Promote reuse of enterprise AI capabilities and prevent fragmented tools or duplicative solutions from developing across product </span><span data-ccp-parastyle="List Bullet">teams</span><span data-ccp-parastyle="List Bullet">.</span></li>
</ul>
</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Data and analytics</span></strong>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Product measurement.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Establish the analytics, instrumentation, and reporting needed to evaluate product adoption, customer behavior, operational impact, and business results.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Measurement</span><span data-ccp-parastyle="List Bullet"> readiness.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet"> Partner with data and technical teams to ensure product decisions are based on reliable information and that measurement requirements are defined before </span><span data-ccp-parastyle="List Bullet">launch</span><span data-ccp-parastyle="List Bullet">.</span></span><span data-ccp-props="{"201341983":0,"335559739":140,"335559740":300}"> </span></li>
</ul>
</li>
</ul>
<p><strong><span data-contrast="auto">What you bring:</span></strong><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li><span class="TextRun SCXW259716918 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW259716918 BCX0" data-ccp-parastyle="List Bullet">Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, Economics, Data Analytics, or a related field, or an equivalent combination of education and relevant professional experience. MBA or other relevant advanced degree preferred.</span></span></li>
<li><span data-ccp-parastyle="List Bullet">10 or more years of experience in product management, including 4 or more years of experience directly managing Product Managers. Experience managing managers is a plus.</span></li>
<li><span data-ccp-parastyle="List Bullet">A track record</span><span data-ccp-parastyle="List Bullet"> of owning a business metric, not just a backlog. You can point to specific outcomes you moved and explain how you knew.</span></li>
<li><span data-ccp-parastyle="List Bullet">Demonstrated technical fluency across e-commerce platforms, APIs, integrations, data flows, enterprise systems, and platform dependencies. You do not need to be an engineer, but you must be able to evaluate technical tradeoffs and earn credibility with engineering leaders.</span></li>
<li><span data-ccp-parastyle="List Bullet">Experience leading complex, cross-functional programs involving Product, Engineering, UX, Data, and business stakeholders.</span></li>
<li><span data-ccp-parastyle="List Bullet">Experience </span><span data-ccp-parastyle="List Bullet">operating</span><span data-ccp-parastyle="List Bullet"> in a pod, squad, or cross-functional team model and </span><span data-ccp-parastyle="List Bullet">establishing</span><span data-ccp-parastyle="List Bullet"> clear decision rights and shared accountability across functions that do not report through the same leader.</span></li>
<li><span data-ccp-parastyle="List Bullet">Strong understanding of user research, experience design, analytics, experimentation, and product adoption.</span></li>
<li><span data-ccp-parastyle="List Bullet">Experience evaluating and scaling AI-enabled products or emerging technology capabilities preferred.</span></li>
<li><span data-ccp-parastyle="List Bullet">Experience balancing customer-facing product investments with platform health, technical debt, security, reliability, and scalability.</span></li>
<li><span data-ccp-parastyle="List Bullet">Strong product delivery and program leadership. You have led complex initiatives from discovery through launch and adoption, can </span><span data-ccp-parastyle="List Bullet">establish</span> <span data-ccp-parastyle="List Bullet">appropriate delivery</span><span data-ccp-parastyle="List Bullet"> discipline, and know when process is enabling progress versus creating unnecessary overhead.</span></li>
<li><span data-ccp-parastyle="List Bullet">Demonstrated ability to introduce product and delivery discipline without creating unnecessary </span><span data-ccp-parastyle="List Bullet">process</span><span data-ccp-parastyle="List Bullet"> or slowing execution.</span></li>
<li><span data-ccp-parastyle="List Bullet">Executive communication skills. You can hold a room with senior leadership, defend a tradeoff with evidence, and say no clearly and respectfully.</span></li>
<li><span data-ccp-parastyle="List Bullet">Comfort with ambiguity and a bias toward shipping and learning over waiting for certainty.</span></li>
<li><span data-ccp-parastyle="List Bullet">E-commerce, marketplace, or B2B distribution experience preferred. Familiarity with trade or industrial customers is a plus.</span><span data-ccp-props="{"201341983":0,"335559739":140,"335559740":300}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Why work with us:</span></strong></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We have awesome benefits </span></strong><span data-contrast="auto">– We offer a wide variety of benefits to help support you and your loved ones. These include:</span>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Comprehensive and affordable medical, dental, vision, and voluntary life insurance options</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">401(k) with up to 4% company match</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Paid vacation, sick time, and holidays</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Company-paid basic life insurance and long-term disability</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Discounted auto, home, and pet insurance programs</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Flexible Spending Account (FSA)</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Company-provided equipment and one-time $250 work from home stipend</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">$750 annual professional development budget</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">$25 monthly Grubhub credit</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Company rewards and recognition program</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">And more!</li>
</ul>
</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong>We empower ownership </strong>–<strong> </strong>We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.</li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We promote work-life balance </span></strong><span data-contrast="auto">–</span><strong><span data-contrast="auto"> </span></strong><span data-contrast="auto">We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We support growth </span></strong><span data-contrast="auto">–</span><strong><span data-contrast="auto"> </span></strong><span data-contrast="auto">We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We give back</span></strong><span data-contrast="auto"> – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We listen </span></strong><span data-contrast="auto">– We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.</span></li>
</ul>
<p><strong><span data-contrast="auto">Check us out and learn more at: </span></strong><a href="https://www.supplyhouse.com/our-company"><strong><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">https://www.supplyhouse.com/our-company</span></span></strong></a><strong><span data-contrast="auto">!</span></strong></p>
<p><strong><span data-contrast="auto">Additional Details:</span></strong><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.</li>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.</li>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.</li>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.</li>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.</li>
</ul>
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