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Senior Business Analyst at Coupang
Tokyo, JapanFull-timeCP One Japan (Rocket Now)Posted 22 days ago
Apply with PipelineAbout the Role
<p><strong><span data-contrast="none">About Rocket Now </span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="none">Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower) </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="none">About CP One Japan </span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="none">CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> <br><br></span></p>
<p><strong><span data-contrast="none">Role Overview </span></strong> <br><span data-contrast="none">The team is for Merchant Operation plays a core role in the merchant growth of Rocket Now and this position is a highly analytical, strategy-adjacent position designed to bridge the gap between complex data and frontline execution.</span> <br><span data-contrast="none">You will be responsible for building the analytical frameworks that allow the team to acquire new merchants, support to operate stores without any operational defects, to have visibility platform’s utilization. Beyond external merchants’ insights, you will own the internal performance narrative, designing the dashboards and reporting structures that track target attainment and store-level health for senior leadership.</span> <br><strong><span data-contrast="none"> </span></strong> <br><strong><span data-contrast="none">What You Will Do</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Account Performance & Goal Tracking</span>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Operational Health: Monitor store-level operational metrics (e.g., online rate, prep times, cancellation rates) to ensure merchants are operating as we believe and maintaining a high-quality customer experience.</li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">QBR/<span data-contrast="none">MBR</span><span data-contrast="none">/WBR</span><span data-contrast="none"> Frameworks: Design the data structures for Quarterly</span><span data-contrast="none">, Weekly, and </span><span data-contrast="none">Monthly Business Reviews, ensuring the team provides high-value, actionable insights to brand executives rather than raw data.</span> </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Performance Accountability: Act as the "source of truth" for account health, identifying which stores are underperforming against internal goals and proposing data-backed interventions. </li>
</ul>
</li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Reporting, Dashboarding & Scalable Solutions</span>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Executive Visibility: Design and maintain automated dashboards that track performance target attainment, pipeline health, and any growth for presentation to senior leadership. </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">From Insight to Tool: Identify recurring data needs from the account management team and build scalable, repeatable solutions (e.g., automated slide generators or performance calculators) in G-Suite and Microsoft Office. </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">SQL-Driven Analysis: Independently query large-scale databases to answer bespoke business questions and validate new growth hypotheses. </li>
</ul>
</li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Cross-functional Collaboration & Execution</span>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Work as a thought partner to <span data-contrast="none">Account Management </span><span data-contrast="none">leadership, pressure-testing targets and providing analytical rigor to the territory planning process.</span> </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Support alignment across teams by providing a shared analytical language for how we measure "success" for both the partner and the business.<span data-ccp-props="{"201341983":0,"335559738":30,"335559739":30,"335559740":240}"> </span></li>
</ul>
</li>
</ul>
<p><span data-contrast="none"> </span> <br><strong><span data-contrast="none">Basic Qualifications</span></strong><span data-ccp-props="{"201341983":0,"335559685":0,"335559739":0,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Analytical Mindset: Significant experience in strategy, business intelligence, or data-driven analyst roles. You must be comfortable working independently with large, complex datasets.</span> </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Technical Skillset: Strong proficiency in SQL is mandatory. You can write your own queries to extract insights without relying on pre-built reports. </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Visualization: Advanced skills in Spreadsheets (Excel/Sheets) and Slides (PPT/Slides). Experience building automated dashboards in tools like Tableau, Looker, or similar BI platforms is preferred. </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Metric Design: Experience designing KPIs and measurement frameworks for complex, multi-variable business problems. </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Business level English.<span data-ccp-props="{"201341983":0,"335559738":30,"335559739":30,"335559740":240}"> </span></li>
</ul>
<p> <br><strong><span data-contrast="none">Preferred Qualifications</span></strong><span data-ccp-props="{"201341983":0,"335559685":0,"335559739":0,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="none">Background in marketplaces, e-commerce, or food delivery.</span> </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1">Proven experience turning raw data into compelling executive-level narratives. </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1">Comfort operating in a fast-paced, ambiguous environment where priorities evolve quickly. </li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1">Business level Japanese<span data-ccp-props="{"201341983":0,"335559738":30,"335559739":30,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">採用プロセス</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">書類選考 → 電話/Zoom面接 → オンサイト(またはオンライン)面接 → 内定</span> <br><span data-contrast="auto">※職種や状況により、プロセスが変更される場合があります。</span> <br><span data-contrast="auto">※面接日程や結果は、応募時にご提出いただいたメールアドレス宛にご連絡いたします。</span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">勤務条件</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">雇用形態:正社員</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="No Spacing">試用期間:あり(期間・条件は別途通知)</span> </li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="No Spacing">その他の詳細:ご応募後、別途ご案内いたします。</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p><strong><span data-contrast="auto">留意事項</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">本求人は、募集枠が充足された場合、掲載終了日より前に募集を終了する可能性があります。</span></span> </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="No Spacing">応募プロセスにおいて虚偽の情報が提出された場合、Coupangは採用内定を取り消す権利を有します。</span> </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="No Spacing">法令に基づき、雇用保護の対象となる方(例:退役軍人給付受給者、障がい者等)には、優先的な選考を行う場合があります。</span> </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="No Spacing">入社時または入社後の業務内容・職位は、候補者の経験や事業上の必要性に応じて変更となる可能性があります。変更後の職務内容・職位については、特別な制限を設けないものとし、入社前に適切なタイミングでご案内いたします。</span> </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="No Spacing">応募後の詳細は、メールまたは面接時に別途ご案内いたします。</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p><strong><span data-contrast="auto">プライバシー通知</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">ご応募に際してご提供いただく個人情報は、以下のプライバシーポリシーに基づき、Coupangが収集・管理いたします:https://www.coupang.jobs/</span></span><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">jp</span><span data-ccp-parastyle="No Spacing">/</span><span data-ccp-parastyle="No Spacing">privacy-policy/</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">機会均等</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Coupangは、多様で包括的な職場を目指しています。Coupangは機会均等雇用者です。</span><span data-ccp-props="{}"> </span></p>
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