Communication and Engagement Specialist at Capco

<p><strong>Communication and Engagement Consultant</strong><br>Location: London (Hybrid) | <strong>Practice Area</strong>: Product &amp; Experience | Type: Permanent</p> <p><strong>Inspire change. Shape culture. Engage minds.</strong></p> <p><strong>The Role</strong><br>Capco is seeking a Communication and Engagement Specialist to craft and deliver internal engagement roadmaps that inspire, inform, and activate change. You will work across both small and large-scale transformation programmes, designing content and strategies that build momentum and shape meaningful employee experiences.</p> <p><strong>What You’ll Do</strong></p> <ul> <li>Design and implement internal communication and engagement plans across transformation programmes</li> <li>Lead discovery sessions and workshops to understand colleague engagement needs and map communication channels</li> <li>Create high-quality communications assets, portals, and storytelling frameworks</li> <li>Design and build training content for upskilling audiences.</li> <li>Define success measures and track the effectiveness of engagement strategies</li> <li>Collaborate with designers and stakeholders to ensure alignment with brand and messaging goals</li> </ul> <p><strong>What We’re Looking For</strong></p> <ul> <li>Experience developing communications strategies for internal change or transformation programmes</li> <li>Strong storytelling and presentation skills, including confident PowerPoint use</li> <li>Comfort working with brand guidelines and complex stakeholder environments</li> <li>Excellent verbal and written communication abilities with strong attention to detail</li> <li>Experience in building training materials</li> <li>Ability to work in agile teams within fast-paced consulting or financial services settings</li> </ul> <p><strong>Bonus Points For</strong></p> <ul> <li>Copywriting experience and understanding of human psychology in messaging</li> <li>Adobe Illustrator, InDesign, and basic video production/editing skills</li> <li>Experience with SharePoint, Google Sites, or internal communications platforms</li> <li>Motion graphics or animation design capabilities</li> <li>Prior experience in consulting or Financial Services</li> </ul> <p><strong>Why Join Capco</strong></p> <ul> <li>Deliver high-impact technology solutions for Tier 1 financial institutions</li> <li>Work in a collaborative, flat, and entrepreneurial consulting culture</li> <li>Access continuous learning, training, and industry certifications</li> <li>Be part of a team shaping the future of digital financial services</li> <li>Help shape the future of digital transformation across FS &amp; Energy</li> </ul> <p><strong>We offer a competitive, people-first benefits package designed to support every aspect of your life:</strong></p> <ul> <li><strong>Core Benefits:</strong> Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover</li> <li><strong>Mental Health:</strong> Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders</li> <li><strong>Family-Friendly:</strong> Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement</li> <li><strong>Family Care:</strong> 8 complimentary backup care sessions for emergency childcare or elder care</li> <li><strong>Holiday Flexibility:</strong> 5 weeks of annual leave with the option to buy or sell holiday days based on your needs</li> <li><strong>Continuous Learning:</strong> Minimum 40 Hours of Training Annually: Take your pick-workshops, certifications, e-learning-your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development</li> <li><strong>Healthcare Access:</strong> Convenient online GP services</li> <li><strong>Extra Perks:</strong> Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance</li> </ul> <p><strong>Inclusion at Capco</strong><br>We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day<span data-teams="true">#LI-DNI </span>.</p>