Luminis Health Events & Conference Center Supervisor at Luminis Health

Annapolis, MDFull-timeLH Anne Arundel Med Ctr - Doordan InstitutePosted 23 days ago

About the Role

<div class="SCXW252836054 BCX8" style="color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;"><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">Luminis Health Anne Arundel Medical Center<span class="LineBreakBlob BlobObject DragDrop SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: WordVisiCarriageReturn_MSFontService, Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;">  <span class="TextRun Highlight SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">Title: <span class="TextRun Highlight SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Luminis Health Events & Conference Center Supervisor<span class="LineBreakBlob BlobObject DragDrop SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: WordVisiCarriageReturn_MSFontService, Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;">  <span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">Department:<span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> Luminis Health Department of Philanthropy <span class="LineBreakBlob BlobObject DragDrop SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: WordVisiCarriageReturn_MSFontService, Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;">  <span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">Reports To:<span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> Director, Donor Engagement & Events, Luminis Health <span class="LineBreakBlob BlobObject DragDrop SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: WordVisiCarriageReturn_MSFontService, Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;">  <span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">FLSA Status:<span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> Exempt<span class="LineBreakBlob BlobObject DragDrop SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: WordVisiCarriageReturn_MSFontService, Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;">  </div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">The Luminis Health Events & Conference Center Supervisor is responsible for leading the day-to-day operations, scheduling, and strategic growth of the Martin L. Doordan Institute, a 24,000-square-foot conference center at Luminis Health Anne Arundel Medical Center. <span class="TextRun Highlight SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">The Supervisor oversees conference center operations while coordinating cross-functional partnerships with Information Services (A/V), Food & Nutrition Services (Catering), Facilities, Security, Environmental Services, and other operational departments to deliver an exceptional hospitality experience for internal and external clients.<span class="EOP Selected SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;"> </div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">This position serves as the operational leader for the conference center, ensuring seamless execution of meetings, conferences, educational programming, board meetings, and community events. The Supervisor is responsible for implementing the Doordan Institute business strategy, cultivating external conference opportunities, overseeing conference center revenue, and developing operational standards that support long-term growth.</div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">In addition to conference center operations, this role provides leadership for organization-wide events by developing standardized event practices, coordinating executive and organizational event calendars, and supporting major system initiatives across Luminis Health.<div class="OutlineElement Ltr SCXW55828823 BCX8" style="position: relative; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;"><span class="TextRun SCXW55828823 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">Conference Center Operations & Hospitality Leadership<span class="EOP Selected SCXW55828823 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;"> <ul><li class="Paragraph SCXW55828823 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Serve as the operational leader for all activities within the Martin L. Doordan Institute.  </li><li class="Paragraph SCXW55828823 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Coordinate conference center operations across Information Services, Catering, Facilities, Environmental Services, Security, and other operational partners.  </li><li class="Paragraph SCXW55828823 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Establish operational standards that deliver a premier hospitality experience for all conference center clients.  </li><li class="Paragraph SCXW55828823 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Develop service standards and operational workflows that create seamless event execution from planning through post-event evaluation.  </li><li class="Paragraph SCXW55828823 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Identify operational efficiencies and implement continuous process improvements. </li></ul></div><div class="ListContainerWrapper SCXW55828823 BCX8" style="position: relative; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;"> </div><div class="ListContainerWrapper SCXW55828823 BCX8" style="position: relative; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;"> </div><div class="ListContainerWrapper SCXW55828823 BCX8" style="position: relative; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;"> </div> <div class="ListContainerWrapper SCXW55828823 BCX8" style="position: relative; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;"> </div></div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">Conference Center Operations, Sales & Business Development<ul><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Oversee the complete conference center client experience from inquiry through event execution. </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Balance internal organizational priorities with external conference opportunities to maximize facility utilization.  </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Develop annual conference center operating plans and performance metrics.  </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Monitor conference center utilization, occupancy, revenue, and customer satisfaction.  </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Collaborate with Foundation leadership to implement the long-term strategic vision for the Doordan Institute. </li></ul></div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="EOP Selected SCXW252836054 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;"> </div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="TextRun Highlight SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">Audiovisual (A/V) & Technology Partnership<span class="EOP Selected SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;"> <ul><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Serve as the primary operational liaison with Information Services regarding conference center technology.   </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Coordinate audiovisual support requirements for meetings, conferences, and special events.   </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Partner with Information Services to establish service standards and response expectations for conference technology.   </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Assist in identifying technology improvements that enhance client experience.   </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Participate in planning for audiovisual capital improvements and technology upgrades.   </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Support comprehensive A/V equipment assessments and implementation of future technology roadmaps.   </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Coordinate third-party A/V vendors as needed to support conference center operations.  </li></ul></div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div></div><div class="SCXW252836054 BCX8" style="color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;"><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="TextRun Highlight SCXW252836054 BCX8" style="margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">Catering Operations Partnership<span class="EOP Selected SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;"> <ul><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Serve as the operational liaison between Conference Services and Food & Nutrition Services.  </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Coordinate catering logistics for internal and external events.  </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 18.7333px 0px 0px; font-weight: normal; font-style: normal; background-color: transparent; color: #0f4761;">Develop standardized catering workflows that improve communication, service quality, and operational efficiency.  </li></ul></div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="EOP Selected SCXW252836054 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;"> </div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">Event Marketing & Communications:  <ul><li class="Paragraph SCXW252836054 BCX8" style="margin: 0px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;">Coordinate event publicity with Luminis Health marketing team as appropriate </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 0px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;">Develop marketing strategies for increased occupancy/usage for the conference center </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 0px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;">Oversee partnership development and promotion </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 0px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;">Work with internal stakeholders to develop system-wide events calendar </li></ul></div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW252836054 BCX8" style="position: relative"> </div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="EOP Selected SCXW252836054 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; color: windowtext;"> </div><div class="OutlineElement Ltr SCXW252836054 BCX8" style="position: relative"><span class="TextRun SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;">Required Qualifications:  <ul><li class="Paragraph SCXW252836054 BCX8" style="margin: 0px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;">Bachelor’s degree in marketing, business, hospitality, related field or 7-10 years of experience in corporate event management </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 0px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;">Proven leadership, negotiation, and project management skills.  </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 0px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;">Strong sales, customer service, and administrative abilities.  </li><li class="Paragraph SCXW252836054 BCX8" style="margin: 0px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;">Excellent communication skills and proficiency in Microsoft Office, Event Management software, EMS database preferred. <span class="EOP Selected SCXW252836054 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 20.925px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; background-color: #c6c6c6 !important;">  </li></ul></div></div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range">$100,000—$130,000 USD</div></div></div><div class="content-conclusion">Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.  Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.    </div>

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