Product Manager - Internal Product at Alpaca

<div class="content-intro"><p><strong>Who We Are:</strong></p> <p>Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our&nbsp;<a href="https://alpaca.markets/blog/alpaca-raises-150-million-at-a-1-15b-valuation-to-build-the-global-standard-for-brokerage-infrastructure/">recent Series D funding round</a> brought our total investment to over $320 million, fueling our ambitious vision.</p> <p>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.</p> <p>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of&nbsp;<strong>opening financial services to everyone on the planet</strong>. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.</p> <p>Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.</p> <p>&nbsp;</p> <p><strong>Our Team Members:</strong></p> <p>We're a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!<br><br>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.</p></div><p><strong>Your Role</strong>:</p> <p>Fix Alpaca’s operational bottlenecks for scale.&nbsp;</p> <p>Your mission is to own and break the cycle of operational debt by transforming high-risk bottlenecks into automated, scalable solutions. You will operate as the critical bridge, ensuring Alpaca’s ambitions are balanced against operational reality to secure the foundation for parabolic growth.&nbsp;</p> <p><strong>Things You Get To Do:</strong></p> <ul> <li><strong>Own Structural Bottlenecks: </strong>Own the product roadmap for Alpaca’s internal workflows and tooling.<strong> </strong>Drive root cause analysis and execute on the most complex and high-risk operational problems (e.g. AML/KYC workflows, reconciliations, corporate actions, cost basis processing, tax reporting, and security master/reference data management)</li> <li><strong>Automation Strategy:</strong> Design systems and leverage internal tooling, AI, and workflow orchestration, so existing operations teams can support 100x growth. Eliminate critical failure modes by automating core workflows.&nbsp;</li> <li><strong>Delivery &amp; Measurement:</strong> Define clear success metrics and SLAs. Write crisp specifications, map processes, and work cross-functionally to ship high-leverage tooling, iterating based on operational feedback.</li> <li><strong>Data-Driven Prioritization:</strong> Design and manage the data framework for selecting strategic projects, blending inputs from the Risk, Sales and Support.&nbsp;</li> <li><strong>Enforce Operational Readiness:</strong> Collaborate with Sales and Product to establish, manage, and enforce the operational capacity standards, acting as the critical check between ambitions and operational reality.</li> <li><strong>Platform Strategy &amp; Sourcing:</strong> Drive critical Build vs. Buy evaluations for core platform components, ensuring compliance and optimal platform integrity.</li> </ul> <p><strong>Who You Are (Must-Haves):</strong></p> <ul> <li><strong>Experience:</strong> Proven track record in Product Management or technical operations roles, with a focus on FinTech, Brokerage, or Payments platforms; including leading cross-functional projects and securing resources against competing initiatives.</li> <li><strong>Leadership:</strong> Exceptional prioritization and judgment. Proven ability to measure product impact against risk and cost, influence senior stakeholders, and successfully defend "not now" decisions with clear, actionable data.</li> <li><strong>Automation Obsessed:</strong> A deep, demonstrated passion for following and applying workflow automation and AI trends pragmatically to brokerage operations.</li> <li><strong>Operational Knowledge:</strong> Strong functional knowledge of brokerage or financial operations (settlements, reconciliations, client money, best execution, etc.) and regulatory compliance/risk mitigation.</li> <li><strong>Financial Infrastructure Knowledge:</strong> Experience working with broker-dealer platforms, clearing firms, or trading infrastructure, with exposure to post-trade operational workflows.</li> <li><strong>Technical Fluency:</strong> Proficient with data, understanding complex system boundaries, and process mapping skills.</li> </ul> <p><strong>Who You Might Be (Nice-to-Haves):</strong></p> <ul> <li>Direct experience with brokerage ops, cost basis, corporate actions, or security master systems</li> <li>Strong familiarity with AI automation</li> </ul><div class="content-conclusion"><h3><strong>How We Take Care of You:</strong></h3> <ul> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Competitive Salary &amp; Stock Options</span></li> <li style="text-align: justify;">Health Benefits</li> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">New Hire Home-Office Setup: One-time USD $500</span></li> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Monthly Stipend: USD $150 per month via a Brex Card</span></li> </ul> <p><em><span style="font-weight: 400;">Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.<br></span></em></p> <p><span style="font-size: 8pt;"><a href="https://files.alpaca.markets/disclosures/AlpacaRecruitmentPrivacyPolicy.pdf"><em><span style="font-weight: 400;">Recruitment Privacy Policy</span></em></a></span></p></div>