Software Engineering Manager at Toshiba Global Commerce Solutions

<p>Toshiba Global Commerce Solutions is seeking a Software Engineering Manager to lead teams building the next chapter of ELERA: AI-native development tooling, an agentic platform layer, and a FAANG-aligned operating model where engineering owns delivery end to end. The level of this role, from first-line manager through senior manager scope, is matched to the candidate's demonstrated experience, team size, and product complexity. Strong tech leads moving into management for the first-time seasoned managers leading large groups are both encouraged to apply.<br><br>Our software runs at tens of thousands of retail stores worldwide. If you have used self-checkout at a major warehouse club, paid at a Fortune 500 big-box retailer, or shopped at a global grocery chain or apparel brand, you have likely used our software products. It is the retail commerce platform we build at TGCS, powering point of sale, mobile, self-service, and back-of-store operations for many of the world's largest retailers.<br><br><strong>As a Software Engineering Manager you will:</strong><br><br>Own delivery, quality, and team health for one or more product:</p> <ul> <li><strong>Delivery and execution</strong>. Engineering execution, the milestone plan, sprint tracking, technical risk, and quality. You are accountable and responsible.</li> </ul> <ul> <li><strong>The team</strong>. Hiring, performance, compensation, career development, and the hard conversations. You take action early.</li> </ul> <ul> <li><strong>Technical fluency</strong>. You stay close enough to the code to be useful in design reviews, debug a production issue, and challenge a tradeoff. You partner with Principal Engineers on standards.</li> </ul> <ul> <li><strong>Product reality. </strong>You know the architecture, the backlog, your customers, and how the product performs in the market.</li> </ul> <ul> <li><strong>Production support. </strong>You own customer escalations affecting your scope and meet SLAs.</li> </ul> <p><br><strong>Required Qualifications and Experience:</strong></p> <ul> <li>5-10+ years in software development, including 3-10 years in leadership or manager role.</li> </ul> <ul> <li>Bachelor's degree in computer science, Engineering, or equivalent.</li> </ul> <ul> <li>A strong software engineering background with a track record of shipping production systems at scale. You can hold your own in a deep technical conversation with senior engineers and Principal-level architects.</li> </ul> <ul> <li>Demonstrated leadership of software engineers, formally as a manager or as a tech lead, staff engineer, or senior IC who has owned end-to-end delivery for a team's scope. You have hired, developed, performance-managed, and when needed exited engineers.</li> </ul> <ul> <li>Working knowledge of modern Agile delivery, the SDLC, and CI/CD practices in a continuous-deployment environment.</li> </ul> <ul> <li>Comfort moving between the architectural level and the debugger, and between an executive review and a sprint standup, in the same day.</li> </ul> <ul> <li>A track record of leading through ambiguity, owning a missed commitment without deflection, and recovering from a production incident.</li> <li>Excellent written and verbal communication. You write tight status updates, run focused meetings, and present executive-ready tradeoffs.</li> </ul> <p><br><strong>Highly Preferred:</strong></p> <ul> <li>Experience with AI-assisted development workflows: coding agents, AI-driven test generation, RAG-based developer tooling, or agentic CI/CD.</li> </ul> <ul> <li>Retail, payments, POS, or other transaction-critical systems experience.</li> </ul> <ul> <li>Familiarity with our stack: Java/Spring Boot, Node.js/TypeScript, Docker, Kubernetes on Azure AKS, GitLab CI/CD, Jenkins, MongoDB.</li> </ul> <ul> <li>Experience leading distributed or multi-site teams.</li> </ul> <p><br><strong>How We Work</strong><br><br>Three principles drive how we run engineering. They are also the best preview of what working here will feel like.</p> <ul> <li><strong>Engineering owns delivery. </strong>The vertical chain (VP, Senior Director, Director, EM, Engineers) owns outcomes. There is no PMO running our schedules. Accountability follows control.</li> <li><strong>Horizontal teams scale us, not own us. </strong>You will ownend-to-end delivery. Technical Program Managers, Quality, DevOps, and Principal Engineers coordinate, automate, architect, and unblock. They support delivery; they do not own it.</li> <li><strong>AI removes overhead, not accountability. </strong>We&nbsp;invest heavily in agentic tooling for status, risk detection, test generation, and reporting. The goal is to reduce the coordination tax on engineers and managers.</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Hired directly by Toshiba and 100% under payroll.</li> <li>Benefits of the law (IMSS, INFONAVIT)</li> <li>Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).</li> <li>Minor medical expenses insurance.</li> <li>Savings fund for employees, capped at the limit of the law.</li> <li>Grocery coupons.</li> <li>Pension plan.</li> <li>30 christmas bonus days.</li> <li>12 days of vacation plus 6 floating days.</li> </ul> <p>&nbsp;</p>