Team Lead - Training and Mission Success - International at Helsing

LondonFull-timeDeployed EngineeringPosted about 1 month ago

About the Role

<h2>Who we are</h2> <div> Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  </div> <h2>The role</h2> As a Team Lead for the internationally aligned Training and Mission Success Specialist (MSS) team, you will sit at the intersection of operational delivery, customer success, and tactical expertise.   You will own the planning and execution of field deployments and training courses across all international markets outside Germany, acting not only as the leader of small high-functioning x-discipline teams, but as the primary business development interface during deployed customer-facing engagements.   Alongside your project management and leadership responsibilities, you will bring hands-on authority as a HX-2 tactics instructor, ensuring every deployment reflects the highest standards of operational and tactical excellence. This role carries real weight: your decisions directly shape the customer experience of Helsing and the capabilities we build and deploy.  <h2>The day-to-day</h2> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Lead end-to-end project management of international field deployments and training courses, ensuring on-time, on-standard delivery across multiple simultaneous engagements globally – from the High-North to the Indo-Asia Pacific and beyond </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Serve as the primary business development lead during customer-facing deployments, building trusted relationships with defence and government stakeholders and feeding structured commercial intelligence back into the wider business </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1">Deliver HX-2 tactics instruction to customer personnel as the subject-matter expert for the ALTRA recce-strike system, maintaining and evolving course content to reflect the latest operational doctrine and system capabilities </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Act as the senior customer success owner during field engagements, proactively identifying and resolving issues, capturing feedback, and translating customer outcomes into measurable programme, training, and product improvements </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1">Represent Helsing operationally across international markets, coordinating closely with internal teams (Sales; BD; Production; Logistics; Export Control; Product Management; Legal; and People) to align field activity with strategic business priorities and ensuring a consistent, high-quality customer experience </li> </ul> <h2 id="You’ll-do-great-if-you….3" data-renderer-start-pos="15247">You should apply if you</h2> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Have held a leadership position managing complex field operations and/or training programmes in high-stakes, time-critical environments, ideally within a military or defence context </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Have experience in the design, development, and implementation of NATO or equivalent training programmes, including experience of training design frameworks such as: UK DSAT; US SAT / ISD (ADDIE); NATO Systems Approach to Training; and NSIQC </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1">Are enthused by the prospect of: </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2">regular overseas deployments with the requirement to operate in field conditions alongside military our partners for 2-3 week periods </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2">leading and working alongside diverse and exceptionally proficient forward deployed technical engineering colleagues  </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="2">training and enabling military users to rapidly develop proficiency on our systems, and to support them beyond initial training on their exercises and operational deployments  </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Bring direct, hands-on experience operating or instructing on the HX-2 recce-strike system, or have served as a qualified tactics instructor on a comparable recce-strike, loitering munition UAS platform, or within a support weapon trade such as Javelin anti-tank, reconnaissance, or sniper specialisms </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1">Have built and sustained trusted relationships with senior defence or government customers, and can credibly operate as a business development lead during live customer engagements </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1">Hold, or are eligible to obtain, the security clearance required for the operational demands of this role </li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1">Communicate with clarity and authority in English to native standard, with the interpersonal range to operate effectively across diverse international defence audiences </li> </ul> <h2>Join Helsing and work with world-leading experts in their fields </h2> <ul> <li> Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns </li> <li> The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world </li> <li> Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward </li> <li> In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts </li> <li> We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about </li> </ul> <h2 id="What-we-offer" data-renderer-start-pos="3238">What we offer</h2> <ul class="ak-ul" data-local-id="5379bdd26ce6" data-indent-level="1"> <li> Competitive salary and VSOP options </li> <li> Relocation support: up to €2,500 and 4 weeks temporary accommodation </li> <li> Learning: €500/£450 yearly allowance </li> <li> Health & wellness: gym membership and mental health support (Nilo.health) </li> <li> Social: regular company events and monthly social allowances </li> <li> Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers </li> <li> Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work </li> <li> A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one (Specifically for engineering and AI) </li> </ul> These are the core benefits across all locations, there may be additional benefits in certain locations. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu1v1w _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="https://helsing.ai/candidate-privacy-and-confidentiality-regime/" data-renderer-mark="true">here</a>.<div class="content-conclusion"><div> </div> <div>Helsing's Candidate Privacy and Confidentiality Regime can be found <a href="https://helsing.ai/candidate-privacy-and-confidentiality-regime/" target="_blank">here</a>. </div> <div> </div> <div> </div></div>

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