E-commerce Account Manager at Simplistic

<p><span style="font-weight: 400;">Simplistic is looking for an </span><strong>ACCOUNT MANAGER</strong><span style="font-weight: 400;"> to support our Flash Team to develop strategic relationships with clients and partners, managing their respective initiatives from beginning to end. The Flash Team is responsible for the development and management of eCommerce sites used for national TV promotion.&nbsp;</span></p> <p><span style="font-weight: 400;">This is a 40hrs/week contractual position. We are looking for individuals who have a sharp attention to detail, strong work ethic, and the ability to be flexible and thrive in a rapidly growing entrepreneurial environment. The ability to communicate and effectively work cross-functionally with the team and leadership is also critical to being successful!</span></p> <p><strong>About Simplistic:</strong></p> <p><span style="font-weight: 400;">We are an eCommerce design, development, and optimization agency for D2C brands on the Shopify/Shopify Plus platform.&nbsp;</span></p> <p><span style="font-weight: 400;">As one of the founding Shopify Plus partners, we pride ourselves on being forward thinkers and experts in all things Shopify. Our expertise is under constant renovation to keep us at the forefront of the D2C eCommerce landscape.</span></p> <p><span style="font-weight: 400;">Our mission is to craft tailored digital experiences to suit the voice and needs of each client. Best-in-class service and thought partnerships allow us to establish long-lasting strategic relationships with our clients.&nbsp;</span></p> <p><span style="font-weight: 400;">Simplistic is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.&nbsp;</span></p> <p><strong>As an ACCOUNT MANAGER, this role could include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Managing projects for partners from end-to-end (from Vendor Onboarding to Post-Sale Analytics), providing white glove service and hitting deadlines, week-over-week</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding our customers unique business goals, needs, and challenges, helping them to grow their businesses</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Developing and prioritizing product roadmaps, delivering strategic recommendations and analyses, and developing systems, tooling, and operational strategies that drive growth for clients&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Managing all communication (via phone and email) with clients</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Tracking feedback from clients and internal teams so processes continue to become more constructive, clear, and beneficial to all parties involved</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Becoming a subject matter expert in the technology used at Simplistic (Shopify Plus, HTML, etc.) to provide quick responses to any questions, concerns, and/or issues from clients</span></li> </ul> <p><strong>Required Competencies</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Available to work 40 hours and located in South America&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1+ years eCommerce project management experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Basic understanding of languages to build flash site websites (i.e. HTML and CSS)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advanced understanding of standard project management methodologies and requirements. Ability to oversee and advise on project management issues and assist with overcoming barriers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conceptual understanding of the underlying technology used to deliver eCommerce experiences (product data, data structures, and data management)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong verbal and written communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Very strong attention to detail and organization skills&nbsp;</span></li> </ul> <p><strong>Working at Simplistic</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Working Days - 0900 - 1800, 5 days a week (Every Sat and Sun off)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2 paid weeks off per year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">8 non-consecutive paid days off for national holidays</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent Compensation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Professional Development</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Job Satisfaction </span></li> </ul>