Senior Associate, Strategic Finance at Zocdoc

<div class="content-intro"><p><strong>Our Mission<br></strong></p> <p><span style="font-weight: 400;">Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.</span></p> <p>&nbsp;</p> <p><span style="font-weight: 400;">Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.&nbsp;</span></p> <p>&nbsp;</p> <p><span style="font-weight: 400;">We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.</span></p> <p>&nbsp;</p></div><p><strong>Your Impact on our Mission</strong>&nbsp;</p> <p>We are looking for a highly analytical and detail-oriented Strategic Finance Senior Associate to join our high performing team. In this role, you will own and evolve driver-based models that forecast bookings, incorporating key business drivers and product initiatives. You will partner closely with Product, Marketing, and senior leadership to translate complex data into actionable insights, identify emerging trends, and inform high-impact strategic decisions. This role offers a unique opportunity to shape how we understand and forecast growth at Zocdoc and play a critical role in driving financial performance and long-term success of Zocdoc.</p> <p>&nbsp;</p> <p><strong>You’ll enjoy this role if you…</strong></p> <ul> <li>Are energized by using data and advanced analytics to understand business drivers and improve forecast accuracy</li> <li>Enjoy building and refining models that capture complex business dynamics</li> <li>Thrive in collaborative environments and build strong relationships across all levels of the organization</li> <li>Are action-oriented and comfortable bringing structure to ambiguous problems without a predefined roadmap</li> <li>Are adaptable and excited to operate in a fast-paced, evolving environment</li> <li>Enjoy working with imperfect data and making thoughtful, pragmatic decisions rather than waiting for perfect answers</li> </ul> <p>&nbsp;</p> <p><strong>Your day to day is…</strong></p> <ul> <li>Own and evolve driver-based forecasting models for bookings, translating inputs across product, marketing, and customer behavior into scalable financial models that accurately project new and repeat bookings and inform planning decisions</li> <li>Build frameworks to incorporate new data sources and evolving business dynamics into forecasts, including product launches and new channel investments</li> <li>Partner closely with Product, Marketing, and Finance to incorporate roadmap changes, channel performance, and emerging trends into forecasts and planning</li> <li>Analyze performance against forecasts and targets, identifying key drivers of variance and translating insights into actionable recommendations</li> <li>Synthesize large and complex datasets to uncover trends, improve forecast accuracy, and inform strategic decision-making</li> <li>Support business planning and investment decisions by evaluating growth drivers, unit economics, and key strategic initiatives</li> <li>Prepare clear, concise materials for senior leadership and the Board that translate complex analyses into actionable insights</li> <li>Lead ad hoc analyses and cross-functional projects to support high-priority business questions and initiatives</li> <li>Identify opportunities to improve forecasting methodologies, modeling approaches, and financial processes to increase accuracy, efficiency, and scalability</li> </ul> <p>&nbsp;</p> <p><strong>You’ll be successful in this role if you have…</strong></p> <ul> <li>4+ years of experience in a highly analytical, modeling-intensive role such as strategic finance, FP&amp;A, investment banking, private equity, or consulting</li> <li>At least 2 years of work experience in strategic finance or an otherwise comparable role in a fast-paced environment with experience building and owning complex, driver-based financial models and forecasting key business metrics</li> <li>Proven ability to synthesize large datasets into clear insights and actionable recommendations that drive business decisions</li> <li>Advanced proficiency in Excel and modeling best practices as well as strong analytical skills; experience with BI tools (e.g., Looker, Tableau) is a plus</li> <li>Strong communication skills, with the ability to distill complex analyses into clear, structured narratives for cross-functional stakeholders</li> <li>Experience partnering cross-functionally with Product, Marketing, or similar teams in a fast-paced environment</li> <li>Highly organized and able to manage multiple priorities while maintaining attention to detail and accuracy</li> <li>Experience in technology, healthcare, and/or consumer marketplaces is a plus</li> </ul> <p>&nbsp;</p> <p><strong>Benefits</strong></p> <ul> <li>Flexible, hybrid work environment at our convenient Soho location</li> <li>Unlimited Vacation</li> <li>100% paid employee health benefit options (including medical, dental, and vision)</li> <li>Commuter Benefits</li> <li>401(k) with employer funded match</li> <li>Corporate wellness program with Wellhub</li> <li>Sabbatical leave (for employees with 5+ years of service)</li> <li>Competitive paid parental leave and fertility/family planning reimbursement</li> <li>Cell phone reimbursement</li> <li>Catered lunch everyday along with beverages and snacks</li> <li>Employee Resource Groups and ZocClubs to promote shared community and belonging</li> <li>Great Place to Work Certified</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><span style="font-size: 18px;">Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.</span></div><div class="title">NYC Base Salary Range</div><div class="pay-range"><span>$140,000</span><span class="divider">&mdash;</span><span>$175,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>About us<br></strong><span style="font-weight: 400;">Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our</span><a href="https://www.zocdoc.com/about/careers-list/"> <span style="font-weight: 400;">six core values</span></a><span style="font-weight: 400;">. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.&nbsp;<br><br></span></p> <p><span style="font-weight: 400;">Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - </span><em><span style="font-weight: 400;">Together, Not Alone</span></em><span style="font-weight: 400;">, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.&nbsp; We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.<br><br></span><a href="https://zocdocstatic.wpengine.com/wp-content/uploads/2023/02/ZocDoc-Applicant-CPRA-Notice-Final-2-28-23-.pdf" target="_blank">Job Applicant Privacy Notice</a></p> <p>&nbsp;</p></div>