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Development Manager at Blue Star Families
Remote/Virtual within the Continental USFull-timeRemoteDevelopmentPosted 27 days ago
Apply with PipelineAbout the Role
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Job Title:</strong> Development Manager</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Department:</strong> Development</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Location:</strong> Remote/Virtual within the Continental US</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Reports to:</strong> Associate Director, Advancement services</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Classification: </strong>Exempt</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Position Type:</strong> Full-Time Employee</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Anticipated Pay Range at Commencement of Employment:</strong> $56,000 - $71,000</span></p>
<p> </p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Blue Star Families</strong></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Our mission is simple and bold: We make military life awesome for families. </span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Who We’re Looking For:</strong></span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.</span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>What You’ll Do Here:</strong></span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Solve complex challenges with data, heart, and humility</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Build cross-sector partnerships that get things done</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Help military families feel at home wherever they live</span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.</span></p>
<p> </p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>General Description</strong></span></p>
<p><span style="font-size: 12pt;">The Development Manager provides administrative support to the Development Department while learning and performing core fundraising processes and tasks.</span></p>
<p><span style="font-size: 12pt;">The Manager is detail-oriented, deadline-driven, well-organized, and able to stay flexible in a fast-paced environment. They understand the critical importance of a clean donor database and work closely with staff to maintain data integrity. A strong writer, the Manager can learn and apply Blue Star Families' tone and style through editing and revision, and will support the organization's grant writing efforts. The Manager brings genuine enthusiasm for learning all aspects of fundraising within a growing organization serving military-connected families.</span></p>
<p><span style="font-size: 12pt;">As a fully remote organization, we rely on regular in-person gatherings to fulfill core business functions, including strategic planning, cross-functional collaboration, and culture-building. This role requires the ability to travel overnight several times per year to attend team offsites, leadership sessions, and company-wide events. These events are critical to performing the essential functions of the role, enabling team alignment, effective decision-making, and strong interpersonal connection. Attendance and participation in these gatherings is a non-negotiable component of the position.</span></p>
<p> </p>
<p><span style="font-size: 12pt;"><strong>Key Job Functions</strong><strong> </strong></span></p>
<p><span style="font-size: 12pt;">The Development Manager will focus on the following:</span></p>
<p><span style="font-size: 12pt;"><em>Administrative Tasks</em></span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Accurately create and update Salesforce records to capture all donor interactions and opportunities, ensuring the accuracy and integrity of BSF's donor data.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Use AI or other tools to take comprehensive meeting notes, and proactively initiate and manage follow-up actions so all tasks and commitments are addressed in a timely manner.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Efficiently manage appointments and schedules using Google Calendar.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Assist the Senior Manager of Operations & Stewardship and the Lead Vice President in tracking and creating stewardship reports for corporate and foundation donors.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Backstop the Senior Manager of Operations & Stewardship on the Development Team's interactions with the Finance Department.</span></li>
</ul>
<p><span style="font-size: 12pt;"><em>Technical Proficiency</em></span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Use Google Suite (email, calendar, chat) and Google Drive to create, edit, and save Docs, Sheets, and Slides.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Utilize Hive to streamline tasks and collaborate efficiently with BSF colleagues and teams.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Design engaging, impactful donor reports using Canva.</span></li>
</ul>
<p><span style="font-size: 12pt;"><em>Fundraising Skills Development</em></span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Apply key fundraising techniques, including research/prospecting, grant writing, and donor cultivation and stewardship.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Support the planning and execution of special events, particularly maintaining invitation lists.</span></li>
</ul>
<p><span style="font-size: 12pt;"><em>Communication and Research</em></span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Craft clear, effective written communications, including emails, memos, flyers, letters of intent, proposals, and reports.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Conduct donor research to identify new, appropriate funding prospects (private and public) for BSF's programs and priorities.</span></li>
</ul>
<p><span style="font-size: 12pt;"><em>Department Coordination</em></span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Maintain the department meeting calendar and agenda.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Provide updates at department meetings.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Perform other duties as assigned.</span></li>
</ul>
<p> </p>
<p><span style="font-size: 12pt;"><strong>Required Experience, Skills, Background</strong><strong> </strong></span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">2-4 years of related sales or fundraising experience.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor's degree in a discipline such as marketing, social work, English, communications, management, or public relations, or commensurate experience.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated experience effectively managing administrative tasks, including record management, note-taking, and scheduling.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Proficiency in Google Suite, Canva, Salesforce, and Hive, or a proven ability to quickly learn and master these tools.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong research skills, ideally in contexts relevant to fundraising, business, or similar fields.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent written and verbal communication skills.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent attention to detail.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Quick learner, adaptable to a variety of tasks and challenges in a fast-paced environment.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Works and communicates effectively with people from different backgrounds, and fosters collegial teamwork.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience working in a virtual environment.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events; these gatherings are essential for connection, brainstorming, and staying strategically aligned across teams, and participation is required as a core part of the role.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">May be required to work nights, weekends, and holidays as necessary to carry out key job functions.</span></li>
</ul>
<p> </p>
<p><span style="font-size: 12pt;"><strong>Desired Experience, Skills & Background </strong></span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Familiarity with the military community. </span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Familiarity with membership-driven organizations. </span></li>
</ul>
<p> </p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>More About Blue Star Families</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Blue Star Families is a registered 501(c)(3) nonprofit organization. </span></p>
<p> </p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>EEO Policy</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</span></p>
<p> </p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Why Blue Star Families?</strong></span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Mission-driven work supporting military service members and their families</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Flexible work options (remote, or hybrid depending on the role)</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Competitive salary</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Comprehensive benefits, including health, dental, and vision insurance</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">403(b) retirement plan with employer match</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Flexible Spending Accounts, life insurance, and disability insurance</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Communications allowance</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Professional development and career growth opportunities</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">PCS leave for Active Duty military spouses</span></li>
</ul>
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