Client Service Associate （夜班17:00-2:00） at Guidepoint

<p><span style="font-size: 12pt;"><strong>OVERVIEW: </strong>&nbsp;</span></p> <p><span style="font-size: 12pt;"><strong>Play a vital role in Guidepoint’s success.</strong>&nbsp;</span></p> <p><span style="font-size: 12pt;">As a Night Shift Associate on the Consulting Client Service team, you will support project delivery by identifying and recruiting the experts best suited to answer consulting clients’ business questions. Working closely with Project Managers, you will source, engage, and recruit new experts for our network of over 2 million Guidepoint Advisors. This Wuxi-based role may be performed remotely and follows a fixed work schedule of 5:00 PM to 2:00 am (17:00-2:00, China Standard Time). The role provides a unique opportunity to build core business, communication, and research skills while gaining exposure to a wide range of industries and disciplines.&nbsp;</span></p> <p><span style="font-size: 12pt;"><strong>Who We Are:&nbsp;</strong>&nbsp;</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Team-oriented and collaborative</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hard-working professionals who strive for excellence</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Guidepoint is passionate about your career growth: <a href="https://www.guidepoint.com/wp-content/uploads/2023/08/Client-Service-Promotion-Roadmap_Athens.pdf">Check out our Client Service Career Trajectory.</a></span></li> </ul> <p><span style="font-size: 12pt;"><strong>What You Will Own:</strong>&nbsp;</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Work with Project Managers supporting consulting clients to develop expert recruitment strategies for satisfying each client project request&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Utilize recruiting tool, press releases, case studies, and other online sources to identify the best experts who can address consulting clients’ strategic and operational questions&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Conduct proactive outreach during evening hours, clearly communicate the consultation opportunity, and invite qualified professionals to join our network and participate in client consultations&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Screen experts to determine their suitability for each specific client project and develop accurate professional profiles for Project Managers to present to your clients&nbsp;</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Experience You Will Bring:&nbsp;</strong>&nbsp;</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor’s degree or higher</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Professional written and reading proficiency in English required; conversational to fluent verbal skills strongly preferred</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proactive, result-driven, initiative, and ability to go the extra mile</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Able to deliver accurate, high-quality recruitment support and meet time-sensitive project requirements</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Based in Wuxi and able to work effectively in a remote environment, both independently and as part of a team</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Available to work a fixed evening schedule from 5:00 PM to 2:00 am (17:00-2:00, China Standard Time) and reliably support time-sensitive project needs</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Skills You Will Bring:</strong>&nbsp;</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Desire to work in a sourcing/lead generation type of role</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to work in a fast-paced, results-oriented environment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent time management and organizational skills</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Outgoing personality with the ability to speak with people at all professional levels</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Intellectual curiosity and desire to learn</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent written and verbal communication skills</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated ability to work both individually and as part of a team</span></li> </ul> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: bold;">What We Offer:</span>&nbsp;</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">14 annual leave days (PTO Days), 13 legal holidays, and 7 full paid sick days </span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Social insurances and housing fund </span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Competitive salary depending on experience. </span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Casual work environment</span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Entrepreneurial environment, autonomy, and fast decisions</span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">International exposure to the global Guidepoint service teams</span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Summer and winter team events&nbsp;</span></li> </ul> <p>&nbsp;</p> <p><span style="font-size: 12pt;"><strong>Interview Process:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Meet your Guidepoint Recruiter!</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Initial Candidate Screen</span></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Meet the Guidepoint Teams!</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hiring Manager Interview</span></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Mock Assessment (Role Dependent)</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Complete a stimulated client request and gain more insight into the role</span></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Interview Process Outcome</span></li> </ul> <p>&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong><span data-contrast="none">About Guidepoint:</span></strong><span data-ccp-props="{&quot;201341983&quot;:1,&quot;335559738&quot;:195,&quot;335559739&quot;:195,&quot;335559740&quot;:300}">&nbsp;</span></span></p> <p><span style="font-size: 12pt;">Guidepoint powers end-to-end research workflows for the world’s best research teams.</span></p> <p><span style="font-size: 12pt;">Backed by a global network of more than <strong>2 million experts and over 1,600 employees</strong>, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.</span></p> <p><span style="font-size: 12pt;">At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.</span></p> <p>&nbsp;</p> <p><span style="font-size: 12pt;">#LI-KW1</span></p> <p><span style="font-size: 12pt;">#LI-Remote</span></p>