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inKind

Pod Member at inKind

Austin, in-personFull-timeProductPosted 6 days ago
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About the Role

<h1><span style="font-size: 10pt;"><strong>Pod Member - Product, Growth, AI &amp; Strategy</strong></span></h1> <p><span style="font-size: 10pt;"><strong>Location:</strong> Austin, TX - primarily in person</span><br><span style="font-size: 10pt;"><strong>Reports To:</strong> Pod Lead</span></p> <h2><span style="font-size: 10pt;"><strong>What Is a Pod?</strong></span></h2> <p><span style="font-size: 10pt;">inKind operates through Pods: small, autonomous teams that own a business outcome from idea to impact.</span></p> <p><span style="font-size: 10pt;">Pods bring together Product, Engineering, Data, Design, Growth, and commercial expertise to find opportunities, build solutions, launch quickly, and measure results.</span></p> <p><span style="font-size: 10pt;">There are no traditional handoffs. The Pod owns the outcome.</span></p> <p><span style="font-size: 10pt;">Examples of problems a Pod might own include:</span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Increasing active users, engagement, and retention</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Improving restaurant discovery and personalization</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Helping restaurant partners acquire customers and grow revenue</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Improving restaurant onboarding and activation</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Building new AI-powered experiences</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Testing new products, incentives, and growth opportunities</span></li> </ul> <h2><span style="font-size: 10pt;"><strong>The Role</strong></span></h2> <p><span style="font-size: 10pt;">This is not a traditional Product Manager role.</span></p> <p><span style="font-size: 10pt;">We're looking for builders and operators who can work across Product, Engineering, Data, Growth, AI, and commercial strategy.</span></p> <p><span style="font-size: 10pt;">You'll identify opportunities, get into the data, shape solutions, work directly with engineers, launch products, and determine whether they actually worked.</span></p> <p><span style="font-size: 10pt;">You're not here to manage a backlog. You're here to solve important problems.</span></p> <h2><span style="font-size: 10pt;"><strong>What We're Looking For</strong></span></h2> <p><span style="font-size: 10pt;">We want people with experience across several of these areas:</span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Product:</strong> Finding problems, shaping solutions, and shipping products.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>0 → 1:</strong> Taking ideas from ambiguity to launch.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Technical:</strong> Working deeply with Engineering and understanding technical tradeoffs.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Data:</strong> Using data to find opportunities, make decisions, and measure impact.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Growth:</strong> Acquisition, conversion, engagement, retention, and experimentation.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Commercial:</strong> Understanding revenue, ROI, unit economics, and business models.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>B2C + B2B:</strong> Understanding both consumer behavior and business/partner needs.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>AI:</strong> Using AI to prototype, automate, analyze, and build faster.</span></li> </ul> <p><span style="font-size: 10pt;">You don't need to be an expert in everything. But traditional PM experience alone isn't enough.</span></p> <h2><span style="font-size: 10pt;"><strong>What You'll Do</strong></span></h2> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Own a Pod objective and take responsibility for moving the metrics behind it.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Turn broad business problems into clear priorities and executable plans.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Decide what matters most and keep the Pod focused on the highest-impact work.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Bring the right people together and drive decisions when there isn't an obvious answer.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Spot blockers, risks, and opportunities early—and do something about them.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Challenge assumptions and push the team toward simpler, faster solutions.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Stay close to customers and partners to understand what actually needs solving.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Measure what happens after launch and determine what to scale, change, or stop.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Step outside your functional lane when that's what the outcome requires.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Create momentum and own the result.</span></li> </ul> <h2><span style="font-size: 10pt;"><strong>Why inKind?</strong></span></h2> <p><span style="font-size: 10pt;">You'll operate across Product, Engineering, Data, AI, Growth, B2C, B2B, and commercial strategy with unusually broad ownership.</span></p> <p><span style="font-size: 10pt;">We're looking for people who want to build, experiment, understand the whole business, and own measurable results.</span></p> <p>&nbsp;</p><div class="content-conclusion"><p><strong>Who we are:<br><br></strong>inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.</p> <p>Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.</p> <p>Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.<br><br><em><br><br>inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.<br><br>By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our <u><a href="http://inkind.com/privacy" target="_blank">Privacy Policy</a></u>. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.</em></p></div>