Telemetry Team Lead at Hicuity Health

<div class="content-intro"><p></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Who We Are</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Hicuity Health is the leader in delivering expert telemedicine care in support of patients and bedside care teams in acute and critical care environments. Since our founding in 2006, Hicuity Health has pioneered provider-to-provider telemedicine, fueling success with clinical and technical innovation.</span></p> <p>&nbsp;</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What We're Solving</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Hicuity Health leverages telemedicine to address clinical needs and staffing shortages for a diverse range of clients and care venues nationwide, including health systems, hospitals, post-acute care facilities, and at-home acute care environments.</span></p> <p>&nbsp;</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Our Mission</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">For nearly two decades, Hicuity Health has delivered “Care Innovated” to its clients and patients. Across a range of services, Hicuity offers clinical, technical, and operational expertise that improves patient care and supports healthcare facilities nationwide.</span></p> <p></p></div><p><strong>The Role</strong></p> <p><span class="TextRun SCXW10222687 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW10222687 BCX0">The </span><span class="NormalTextRun SCXW10222687 BCX0">Telemetry Team Lead</span> <span class="NormalTextRun SCXW10222687 BCX0">is responsible for</span> <span class="NormalTextRun SCXW10222687 BCX0">delivering the telemetry service for a </span><span class="NormalTextRun SCXW10222687 BCX0">subset of Telemetry accounts</span><span class="NormalTextRun SCXW10222687 BCX0">.&nbsp; </span><span class="NormalTextRun SCXW10222687 BCX0">The Telemetry Team Lead will have direct oversight </span><span class="NormalTextRun SCXW10222687 BCX0">of the technicians assigned to the </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW10222687 BCX0">teams</span><span class="NormalTextRun SCXW10222687 BCX0"> accounts </span><span class="NormalTextRun SCXW10222687 BCX0">and accountability </span><span class="NormalTextRun SCXW10222687 BCX0">for delivering a high quality and efficient telemetry service</span><span class="NormalTextRun SCXW10222687 BCX0">.&nbsp;&nbsp;</span></span><span class="EOP SCXW10222687 BCX0" data-ccp-props="{}">&nbsp;</span></p> <p><strong>You Will</strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"> <ul> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Has </span><span data-ccp-parastyle="Body Text">an expert understanding of all aspects of the telemetry service including rhythm identification and interpretation, annotation, </span><span data-ccp-parastyle="Body Text">workflows</span><span data-ccp-parastyle="Body Text"> and specific client expectations for assigned accounts</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Interviewing, </span><span data-ccp-parastyle="Body Text">hiring</span> <span data-ccp-parastyle="Body Text">and </span><span data-ccp-parastyle="Body Text">retaining</span><span data-ccp-parastyle="Body Text"> telemetry technicians </span><span data-ccp-parastyle="Body Text">(in partnership with HR/Recruiting)</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Coordinating s</span><span data-ccp-parastyle="Body Text">cheduling and staffing technicians by shift to deliver the </span><span data-ccp-parastyle="Body Text">24/7/365 </span><span data-ccp-parastyle="Body Text">telemetry service for assigned accounts</span><span data-ccp-parastyle="Body Text"> (in partnership with </span><span data-ccp-parastyle="Body Text">telemetry scheduling </span><span data-ccp-parastyle="Body Text">coordinator)</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Engaging with clients as needed to </span><span data-ccp-parastyle="Body Text">define or refine workflows, </span><span data-ccp-parastyle="Body Text">solicit</span> <span data-ccp-parastyle="Body Text">feedback</span><span data-ccp-parastyle="Body Text"> and ensure Hicuity is exceeding client expectations as it relates to the telemetry service</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Participating in implementation activities for new accounts assigned to the telemetry team</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Conducting quality initiatives such as audits and ongoing education to ensure technicians are providing a </span><span data-ccp-parastyle="Body Text">best in class</span><span data-ccp-parastyle="Body Text"> service</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Assessing and triaging issues and/or events</span><span data-ccp-parastyle="Body Text"> to resolution</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Assessing the performance of telemetry technicians assigned to the telemetry team</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Core working hours are weekday business hours, plus </span><span data-ccp-parastyle="Body Text">additional</span> <span data-ccp-parastyle="Body Text">time as needed to engage with a 24/7 team and operation</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> </li> </ul> <p><strong>What We’re Looking For</strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="47" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">High School Diploma&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="47" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">4+ years of Telemetry/Monitoring experience, or approved allied health degree</li> <li data-leveltext="" data-font="Symbol" data-listid="47" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Must attend the Company’s Telemetry training; pass the competency exam;</li> <li data-leveltext="" data-font="Symbol" data-listid="47" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Demonstrate telemetry knowledge and competency, and pass and obtain Cert<span data-contrast="auto">ified EKG Technician (CET)</span><span data-contrast="auto"> certification within 1 month of hire</span></li> <li data-leveltext="" data-font="Symbol" data-listid="47" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Experience leading a team is preferred</span></li> <li data-leveltext="" data-font="Symbol" data-listid="47" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Expert understanding of<span data-ccp-parastyle="heading 1"> cardiac rhythms and identif</span><span data-ccp-parastyle="heading 1">ication of</span><span data-ccp-parastyle="heading 1"> life-threatening arrhythmias. &nbsp;</span><span data-ccp-props="{&quot;134245418&quot;:true}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="46" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="heading 1">Creative operational thinker that </span><span data-ccp-parastyle="heading 1">is interested in improving the way telemetry services are delivered</span></span><span data-ccp-props="{&quot;134245418&quot;:true}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="46" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><span data-ccp-props="{&quot;134245418&quot;:true}"><span class="TextRun SCXW241376783 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW241376783 BCX0">Ability to build relationships with telemetry technicians across multiple geographies, time zones and shifts</span></span></span></li> </ul> <p><strong>As Part Of Our Team, Team Members Receive</strong></p> <ul> <li>Hicuity Health fuses a friendly and collegial work environment with high performance standards. &nbsp;</li> <li>Our compensation plans include: <ul> <li>Competitive Base pay</li> <li>Generous paid time off for full time team members</li> <li>Competitive benefit programs for full time team members</li> </ul> </li> </ul><div class="content-conclusion"><p></p> <p><span style="font-family: arial, helvetica, sans-serif;"><em>Hicuity Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.</em></span></p> <p></p></div>